Chery Malaysia Beef Up Aftersales Care Package

"Chery Malaysia has invested significantly in these initiatives, recognising the importance of aftersales support in ensuring optimal vehicle performance and customer satisfaction," it added.

Vehicle Warranty & Maintenance Guideline
Chery Malaysia's warranty coverage is an impressive 7 years, demonstrating the brand's unwavering commitment to providing superior products and uncomplicated assurance to its customers.

The warranty guidelines table, which can be found at www.chery.my, outlines the comprehensive coverage period, which prioritises product quality, safety, and performance.

The programme also includes a 5-year free labour service plan, ensuring worry-free maintenance.

Customers receive six instances of free labour for each alternate service over a five-year period.

To ensure engine durability and optimal performance, only Fully Synthetic Oil will be used.

These guideline tables are available on Chery Malaysia's official website for both the Omoda 5 and the Tiggo 8 Pro.

Chery Malaysia Insurance Program

Chery offers this insurance offering to provide customers with unrivalled coverage and peace of mind throughout their ownership journey, allowing them to enjoy worry-free driving experiences.

Etiqa (Insurance & Takaful), Allianz, and Berjaya Sompo Insurance are among the reputable insurance providers with whom the company has partnered.

Benefits under Chery Insurance Program are:

> Agreed Value – up to 12 years

> No Betterment – up to 12 years

> All Driver – No excess for additional drivers

> Speedy Claim Approval RM20,000

> 24/7 Roadside assist & Unlimited towing

> Limited Special Peril RM20,000

> Key Care Cover up to RM2,000

> Accident Inconvenience Allowance

> Personal Accident – RM20,000 coverage

Extended Warranty Package (EWP) for Engine

Chery Malaysia introduces an Extended Warranty Package that specifically covers the engine, providing protection for 10 years or up to 1,000,000 kilometres (KM), whichever comes first.
Customers can choose to include the EWP as an optional package at an additional cost. Customers who want to take advantage of the extended warranty can do so for an additional RM2,000.

Chery Malaysia Customer Careline
Starting on August 1, the Careline will operates from 9 a.m. to 6 p.m., excluding public holidays.

Customers with additional inquiries can contact the Chery Malaysia Customer Careline at +603-2771 7070.

Chery Malaysia is also dedicated to ensuring adequate spare parts availability by collaborating with Tiong Nam Logistics for warehousing and logistics services.