TCSens Open VEP Counter In Singapore Strictly To Handle Enquiries

A new information counter dedicated to assisting drivers with inquiries about Malaysia's Vehicle Entry Permit (VEP) opened yesterday in Woodlands Industrial Park, Singapore. Located at 186 Woodlands Industrial Park E5, the desk remained largely unnoticed, with only one visitor reported by midday.

TCSens, the company contracted by Malaysia’s Road Transport Department (JPJ) to handle inquiries from Singaporean drivers regarding the VEP, did not publicly announce the launch of the new office in Woodlands. Additionally, there was no official communication from Singaporean authorities with regards to its opening.

The office’s presence was first revealed by a TCSens employee stationed in Danga Bay, Johor Bahru. Despite the anticipation surrounding its launch, the office appeared deserted at 8:45 AM, with no drivers waiting outside and no visible signage indicating it as a VEP information centre. However, the building’s directory listed the third-floor unit as “MY VEP PTE LTD.”

Earlier this month, Malaysia’s Transport Minister Anthony Loke announced the opening of a VEP information counter in Woodlands to assist those with related queries. He mentioned that the counter would be operated by a Singaporean company in collaboration with TCSens.

Ng Poh Heng, a manager at the Woodlands office, clarified that the counter serves strictly as an “enquiry centre.” It offers guidance to Singaporean drivers experiencing issues with applying for the VEP online. The office does not handle the installation or collection of RFID tags, which are necessary for vehicles entering Malaysia.

Transport Minister YB Anthony Loke has announced that starting in October this year, the full enforcement of the Vehicle Entry Permit (VEP) regulation at the Malaysia-Singapore border will commence to ensure compliance with local road regulations by foreign-registered vehicle owners.

Under Section 66H (7) of the Road Transport Act 1987 (Act 333), driving a foreign vehicle without a VEP will result in enforcement actions. Offenders may face a fine of up to RM2,000 or imprisonment for up to six months upon conviction.