Seven Day Free Travel, Kelana Jaya LRT Line - My50, Touch 'N Go and Token Users

Rapid Rail announced yesterday late evening that the Kelana Jaya Line LRT line would reopen starting 6am today 14 November 2022, two days earlier than scheduled after receiving the approval from the Land Public Transport Agency (APAD). APAD has confirmed that the faulty Automatic Train Control (ATC) system is now stable for safe operation.

As announced previously, free fares will be provided for every day of service disruption to Kelana Jaya Line LRT users. Even though the Kelana Jaya LRT line was only suspended for five (5) days, users will still be given free travel for seven (7) days. The compensation provided is as below.

MY50 Users

1. Users will be given additional free travel for seven (7) days when renewing the MY50 pass after expiry. Renewals can be done from 21 November to 20 December 2022.

2. Users need to go to any Customer Service Office at LRT, MRT, Monorail and BRT stations and the Customer Service Officer will help verify.

3. For MY50 pass customers who expire between Monday, 14 November to Sunday 20 November 2022, they can use their pass as usual without any charge. Please ensure that at least RM5.00 of stored value is maintained in the pass.

Touch 'n Go Card Users

1. Touch 'n Go card users using the Kelana Jaya Line service can use the card as usual without any charge between Monday 14 November to Sunday 20 November 2022 provided that the start or end destination is at any Kelana Jaya Line station.

2. Please ensure that at least RM5.00 of stored value is maintained on the card.

Token Users

1. All users who use the Kelana Jaya Line service from Monday 14 November to Sunday 20 November are eligible to enjoy free fare.

2. Users need to go to any Customer Service Office at LRT, MRT, Monorail and BRT stations to obtain a special one-way travel token, provided that the start or end destination is at any station on the Kelana Jaya Line.