Maxim, inDrive Given 3-Month Probation

E-hailing platforms Maxim and inDrive are back in operation, but under strict supervision after successfully appealing the cancellation of their operating licences.

Both companies were previously ordered to halt services for failing to meet the Land Public Transport Agency’s (APAD) 2019 e-hailing regulations, mainly for allowing drivers to operate without valid e-hailing vehicle permits (EVPs).

The shutdown followed a series of enforcement actions. In September 2022, the Road Transport Department (JPJ) raided inDrive’s Malaysian headquarters and found the company running on an expired licence. 

A year later, APAD officers raided Maxim and discovered vehicles on the road without proper permits.

Following their appeals, APAD granted both companies a second chance with conditions. The agency confirmed it conducted random driver checks on July 11 and found that both platforms had taken corrective steps, especially around EVP compliance.

Maxim and inDrive have since upgraded their registration systems to ensure that every driver has a valid EVP before being activated. 

“Both companies have also given APAD view-only access to their backend data, allowing for easier cross-checking of EVP status,” APAD said in a statement.

As part of the deal, both companies are now under a three-month monitoring period starting July 24.
“During this phase, representatives from each platform must attend monthly meetings at APAD’s headquarters to show their ongoing commitment to staying compliant,” the agency added.

Real-time monitoring will also continue through the Maxim and inDrive apps, with random driver checks to ensure continued adherence to the rules.