Maxim Malaysia Responds to APAD’s Shutdown Orders, Operations Ongoing

Maxim Malaysia has published an official response to the recent shutdown orders made by the Land Public Transport Agency.

E-hailing firm Maxim Malaysia has responded to the recent shutdown orders by the Land Public Transport Agency (APAD) for alleged permit and insurance violations. As reported by Malay Mail, Maxim said it is engaging with relevant authorities to resolve the matter and maintain its long-standing reputation while at the same time continuing its operations nationwide.

“We are currently discussing with the relevant authorities how to promptly resolve this while maintaining the goodwill and reputation we have built over the years in order to shed light on this and provide clarity to our users, partners, vendors, and other relevant stakeholders who work closely with Maxim Malaysia.

“Maxim Malaysia remains committed to public safety and regulatory compliance,” the company added.

Maxim Malaysia also said in its statement that with an intermediate license, it provides a unique platform for its partner-drivers, the service provider, and its users. Additionally, their partner-drivers will also undergo thorough inspection and oversight by Maxim’s specialised officers who ensure that its drivers have the necessary paperwork to adhere to the e-hailing guidelines set by APAD and the transport ministry (MoT).

Both InDrive and Maxim are ordered to cease their operations in Malaysia effective July 24 by APAD.

As reported prior, transport minister YB Anthony Loke said that both InDrive and Maxim must cease operations in Malaysia effective July 24 for allegedly violating the licensing conditions under the Land Public Transport Act 2010 (Act 715).

Said conditions also require all vehicles serving on these e-hailing platforms to operate with a valid e-hailing vehicle permit, which is stipulated as one of the main conditions under the companies’ intermediation business license.

Loke also added that while the shutdown orders have been issued, both InDrive and Maxim are still open to appeal the orders, although the final decision and approval will be made by the transport minister himself.

“The two ride-hailing companies can appeal, but the final decision rests with me,” the transport minister said.

On the other hand, the Malaysian Communications and Multimedia Commission (MCMC) has yet to receive any official request from MoT to block the mobile applications of both InDrive and Maxim, with Communications Minister YB Datuk Fahmi Fadzil saying that the commission will be ready to act and take necessary action should such a request arise.

“We have not yet received an official request from the MOT regarding the blocking of these apps. However, if such a request is received, we will act in accordance with the law. Action could be taken under the Communications and Multimedia Act, but as of now, we have not received such a request,” Fahmi told Malay Mail yesterday.