UMWT Launches Toyota MY App

UMW Toyota Motor (UMWT) has announced the release of a new app for iOS and Android devices that will improve the customer experience.

The Toyota MY app integrates the features of the Toyota Drive and Toyota 24Seven apps onto a single, simple-to-use platform, providing a comprehensive suite of features that simplify vehicle management. Both the Toyota Drive and Toyota 24Seven apps will be phased out following the introduction of the Toyota MY app, which provides easier access across multiple mobile devices.

Datuk Ravindran K., President of UMW Toyota, emphasised the philosophy behind the  app. "Toyota practices the philosophy of ‘kaizen’, which means continuous  improvement. This extends not only to the design and manufacturing of vehicles but  also to our customer experience and touchpoints," he affirmed.
He also stated that this app represents a significant advancement in how Toyota provides services to their valued customers and perfectly aligns with the automaker's commitment to customer satisfaction.

Customers can use this app to get important information about their vehicles, schedule service appointments, view their Loyal-T membership points, request 24Seven roadside assistance, find nearby Toyota dealerships, and much more. Aside from its useful features, the app also serves as a central hub for the most recent Toyota news and promotions. It will serve as the primary digital platform for the introduction of new innovations and enhancements at UMWT. 

Existing Toyota Drive users just need to update the app and it will upgrade into the new  Toyota MY app. They can then log into Toyota MY using their current registered email address after a quick and easy setup process. New Toyota customers are also encouraged to  register their details at their preferred Toyota outlet upon vehicle purchase to facilitate account creation.