JPJ Is Making A Gradual Transition to Digital Adoption

Since its launch in February of this year, MyJPJ has proven to be a hit, with people finding it much more convenient to renew their driving licences and motor vehicle road tax.
However, not everyone has the advantage of digital literacy because the transition to digitalisation takes time and consideration.

Datuk Rospiagos Taha, director-general of the Road Transport Department (RTD), has spoken out on the issue. He stated that the department is planning a gradual transition to full digitalisation because some Malaysians, including indigenous people and veterans, are not tech-savvy.

"In the process of interlinking towards full integration, not all our customers are already accustomed to using digital technologies. There are certain groups, particularly those residing in rural areas and older people, who may face constraints when it comes to digital usage.

"Taking this into consideration, we are currently in an interim phase where we are offering dual options until we reach a point where we believe the Malaysian society is truly ready for digital adoption," he told NST after his inaugural visit to Media Prima Bhd at Sri Pentas in Bandar Utama.

Earlier this year, Transport Minister Anthony Loke assured motorists that downloading the MyJPJ mobile application was optional, as was keeping a digital copy of their roadtax or driver's licence on hand.

He also stated that enforcement officers can use their own devices to confirm the status of the road tax and driver's licence.

He was responding to frequently asked questions from the public in the aftermath of the RTD's move towards digitalisation, which allowed private vehicle owners to no longer display a physical copy of their driving licence and road tax because they can be accessed online.

Loke also reassured the public that if they fail to provide a digital copy of their road tax or licence to the officers, they will not be issued summonses.

When asked about heavy vehicles entering city centres during rush hour, Rospiagos stated that only essential commercial vehicles transporting items such as food were permitted to be on the road during rush hour.

It was previously reported that the Federal Territories Ministry, through Kuala Lumpur City Hall, had prohibited heavy vehicles weighing more than 7.5 tonnes from entering the city centre.