Gas Explosion: 275 Cars Damaged, Insurance and Banks Offer Aid

The second day of  Hari Raya Aidilfitri proved challenging for 237 home owners in Putra Heights following the major Petronas Gas Bhd’s (PGB) main gas pipeline explosion near Jalan Putra Harmoni, Putra Heights, Subang Jaya at 8:10 AM yesterday.

Fire and Rescue Department (JBPM) reports confirmed that 365 vehicles were damaged, including 275 cars and 56 motorcycles. Two insurance providers were quick to respond via their social media channels by offering assistance to customers affected by the incident.

Takaful Malaysia urged its policyholders impacted by the incident to reach out for assistance, stating that they understand the immense challenges this tragedy has brought and are committed to supporting affected individuals during this difficult time. They advised those affected to stay safe and adhere to all safety protocols.

For those seeking assistance, Takaful Malaysia can be contacted through its helpline at 1800-888-788 or via alternate numbers 016-3541991 or 019-6292680.

Meanwhile, Etiqa announced that eligible customers would be able to file claims without requiring a police report, streamlining the process for quicker assistance. Affected policyholders can reach Etiqa’s special hotline for Putra Heights Explosion Claims through WhatsApp at 011-16306646 or via their hotline at 03-2692 8188.

Additionally, Carz.com.my has understood that vehicle owners with comprehensive insurance or third-party policies with a fire and theft add-on should be covered for damages caused by the explosion. Unlike flood-related claims, special perils add-ons are not required in this case.

In addition to insurance support, the Association of Banks in Malaysia (ABM) and its member banks have encouraged affected individuals with existing loans to contact their respective banks to explore possible temporary financial relief options.

Expressing their deepest concerns for those impacted, ABM assured residents of their commitment to providing necessary support during this challenging period. Those in need of further assistance can contact ABMConnect at 1300-88-9980 or email abmconnect@abm.org.my.