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- Perodua Customers Urged To Only Deal With Authorised Sales Advisors
National Carmaker Perusahaan Otomobil Kedua Sdn Bhd (Perodua) is urging all its existing and potential customers to only deal with Perodua’s authorized sales advisors.
This is to avoid being deceived by any apparent scams that has been surfacing after the Ativa launch on March 3.
“We have discovered at least two fraudulent rebate offers online for the newly-launched Perodua Ativa, which is not our practice,” Perodua President and Chief Executive Officer Datuk Zainal Abidin Ahmad said, adding that the promotions did not originate from Perodua or any of its outlets nationwide.
Recently, a few scammers have been posing as Perodua sales advisors. According to Zainal, these scammers lured potential victims into placing their new purchase deposits into personal bank accounts.
In order to safeguard both existing and potential Perodua customers, Perodua has initiated a quick ‘Do’s and Don’ts’ guide when purchasing a new vehicle:
| Do's | Don'ts |
Do contact or visit Perodua’s authorised sales or service centres to learn more about our products and services, or visit www.perodua.com.my or any of our official social media pages on Facebook and Instagram. | Don’t react immediately to offers, whether online or in print, without confirming its details with Perodua’s authorised sales or service advisors, or our official online platforms – www.perodua.com.my, official Facebook and Instagram pages. |
Do visit www.perodua.com.my for the accurate and up-to-date list of our nationwide sales and service outlets and their contact details. | Don’t give away your personal details such as bank account numbers, home address and IC number without making sure that the person you are speaking with is an authorised Perodua personnel. |
| Do contact our Customer Experience Centre at 1-800-88-6600 during office hours, or send us an enquiry at https://www.perodua.com.my/contact-us.html, if anyone claiming to be a Perodua sales or service representative is asking you to make payments into a personal bank account | Don’t make any payments, including deposits and booking fees, into personal bank accounts. All payments must be made to company accounts only. |
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