Transport Ministry To Look Into Grab's Fare Adjustments - Anthony Loke

Transport Minister Anthony Loke announced that his ministry will investigate the recent price increase announced by Grab Malaysia. Loke stated that the Land Public Transport Agency (APAD) will contact Grab Malaysia for more information on the new pricing structure. "That is their business decision. We have yet to hear anything about this.

"I will ask the respective agencies like the Land Public Transport Agency to discuss and obtain more information from them," Loke added. According to The Star, Grab Malaysia has announced changes to its fare and incentive structure in order to compensate its drivers for time spent stuck in traffic during peak hours. The fare per minute has been increased from 20 sen to 43 sen, while the fare per kilometre has been reduced from 70 sen to 25 sen effective January 16, in the Klang Valley. The base and minimum rates are still RM2 and RM5, respectively. According to Grab Malaysia, the fares were revised based on feedback from its drivers.

This change has since elicited negative feedback from the Grab Drivers Malaysia Association (GDMA), who describe the decision as disappointing.